Match A Part

Often we run into situations where we wished we could just show someone what we are talking about and then they would understand! Horizon can't be at your jobsite or at your store, but we can make it easy for you to send us a picture of that part you are trying to replace or that piece of equipment you are working on. Sending us pictures via horizonparts.com is as simple as filling out the form below and uploading your picture files where indicated. Be sure to include pictures from multiple angles and include measurement references such as a penny to give scale to the pictures if needed.

If you have a camera phone in the field and time is of the essence, the best way to send us a picture is to call our techs first so that we may prioritize your picture and get you the answer you need right away. We will give you the direct email to the tech you are speaking with. Otherwise, if you are not in the field or if time is not as much of an issue, simply use the form below and we will attend to your concern as soon as possible.

Use this form or if you'd prefer, you can email us at our email address with using your own email program. If you choose to mail in the part for matchup, please use this address:

Horizon Spa & Pool Parts, Inc.
Attn: Parts Match Service
3120 E. Medina Road
Tucson, AZ 85706

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